Alarms related to VPP

iOS 7+

The following alarms are added to units with the VPP function enabled.

 

Displayed Content Explanation Actions required Severity
Application does not have any more licenses to assign. Insufficient number of distributable licenses in VPP application. Purchase additional licenses for VPP applications and collect the licenses from users who are not using the VPP applications to ensure that the licenses are available for distribution. Warning
Device has an inactive iTunes Store account. A valid Apple ID is not configured on the managed device. After signing in with the Apple ID that accepted the VPP invitation on the managed device, the alarm will be cleared once the managed device and MDM server are synchronized. Warning
Device has an invalid VPP user account.

(iOS 8+)

 

This alarm occurs when the user signs in on the managed device with a different Apple ID than the one that accepted the VPP invitation.

 After signing in with the Apple ID that accepted the VPP invitation on the managed device, the alarm will be cleared once the managed device and MDM server are synchronized. Warning

Device user shares VPP user accounts.

This alarm occurs when different users accept a VPP invitation using the same Apple ID and become Associated.

 Retire the alarmed user and have the re-created user accept the VPP invitation again with the correct Apple ID. Warning
Unit VPP token is about to expire. 30 days before the VPP token will expire Update VPP token. Warning
Unit VPP token has expired. Unit VPP token has expired Update VPP token. Warning
This VPP account no longer refers to our server the VPP account has been marked as managed by another MDM service

Use another Apple VPP account or disconnect from the MDM service that is being used.

 

A VPP token and an MDM service must be associated one-to-one. If you wish to use VPP in multiple MDM environments, please separate the "locations" on Apple Business Manager.

 Warning